Who We Are
The Pennan Inn is a restaurant and accommodation business located in Pennan, Fraserburgh, Aberdeenshire, AB43 6JB, Scotland. We are committed to protecting your privacy and handling your personal data responsibly.
For any privacy-related queries, contact us at info@thepennaninn.co.uk or call 01346 561201.
What Data We Collect
When you make a booking or enquiry, we may collect:
- Your name
- Email address
- Phone number
- Booking details (date, time, party size, special requests)
- Dietary requirements or allergies you share with us
When you purchase from our online shop, payment information is handled securely by our payment provider (SumUp). We do not store your card details.
How We Use Your Data
We use your personal data to:
- Confirm and manage your bookings
- Contact you about your reservation
- Accommodate dietary requirements and allergies
- Send booking confirmations via email
- Process purchases from our shop
We do not send marketing emails unless you specifically opt in.
Who We Share Data With
We use trusted third-party services to operate our business:
- Resend - for sending booking confirmation emails
- SumUp - for processing shop payments
- eviivo - for room bookings
- Netlify - website hosting
We do not sell your data to third parties.
How Long We Keep Data
Booking records are kept for 2 years for business and legal purposes. You can request deletion of your data at any time by contacting us.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent where applicable
To exercise these rights, email info@thepennaninn.co.uk.
Cookies
This website does not use tracking cookies or third-party analytics that require consent. We use Netlify Analytics, which is server-side and does not place cookies on your device.
Changes to This Policy
We may update this policy from time to time. Significant changes will be noted on this page.
Last updated: January 2026